Term and Conditions

Last Updated: [Insert Date]

Welcome to Sports Gear Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.sports-new.com and all purchases made through it. By accessing our site and making purchases, you agree to be bound by these terms.

1. User Obligations and Responsibilities

1.1 Account Registration

To place orders, you may need to create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account use
• Be at least 18 years old to purchase restricted items

1.2 Prohibited Conduct

You agree not to:

• Use our products for illegal purposes
• Misrepresent your identity or age
• Attempt to circumvent our security measures
• Resell our products without authorization
• Use our site in any way that could damage our systems

1.3 Compliance with Laws

You are responsible for:

• Complying with all local laws regarding the purchase and use of our products
• Paying any applicable customs duties or import taxes
• Ensuring any tactical or archery equipment is used safely and legally in your jurisdiction

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in our product descriptions but:

• Images may vary slightly from actual products
• Technical specifications are subject to change by manufacturers
• We reserve the right to correct any errors in pricing or descriptions

2.2 Product Availability

All orders are subject to availability. For high-demand items like compound bows or crossbow bolts:

• We may limit quantities
• Backorders will be clearly marked with estimated restock dates
• We may cancel orders if we cannot fulfill them and will notify you promptly

2.3 Restricted Items

Certain products may have age restrictions or require special documentation for purchase. You agree to provide any required information truthfully.

3. Orders and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We will:

• Process orders within 1-2 business days (excluding weekends/holidays)
• Send confirmation emails with tracking information
• Reserve the right to refuse any order at our discretion

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We may adjust prices due to:

• Manufacturer price changes
• Currency fluctuations for international orders
• Clear errors in pricing

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount at the time of order placement.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

• Standard Shipping: £12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: Orders over £50 via EMS (15-25 business days)

4.2 Delivery Areas

We ship worldwide except to:

• Certain Asian regions
• Remote areas with limited carrier access

International customers are responsible for all customs fees and import taxes.

4.3 Delivery Issues

If your order is delayed or lost in transit:

• Contact us immediately at [email protected]
• We will work with carriers to resolve the issue
• We are not liable for delays beyond our control

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

• Items are unused and in original packaging with all tags
• Tactical/archery equipment is returned in original protective packaging
• You follow our return process (see below)

5.2 Non-Returnable Items

For safety/hygiene reasons, we cannot accept returns of:

• Personalized/customized products
• Gun care products (chemicals, oils, etc.)
• Opened eyewear

5.3 Return Process

1. Email [email protected] within 15 days to initiate return
2. Wait for approval and RMA number (within 2 business days)
3. Package item securely in original packaging
4. Ship to: Sports Gear Store Returns, 50 Eyre Ln, Sheffield, GB S2G 3CF

Note: You are responsible for return shipping costs unless the return is due to our error.

5.4 Refunds

Refunds will be:

• Processed within 3-5 business days of receiving your return
• Issued to your original payment method
• Minus original shipping costs (for free shipping orders over £50, we deduct £12.95)

6. Intellectual Property

All content on our site, including:

• Logos
• Product designs
• Photography
• Descriptive text

is owned by Sports Gear Store or our licensors and protected by intellectual property laws. You may not reproduce, modify, or distribute any content without our express written permission.

7. Liability Limitations

7.1 Product Use

Sports Gear Store is not liable for:

• Improper use of our products
• Failure to follow manufacturer instructions
• Unauthorized modifications to products

7.2 Website Use

We are not liable for:

• Temporary website unavailability
• Technical issues beyond our reasonable control
• Any consequential damages from using our site

7.3 Maximum Liability

Our total liability for any claim related to these terms or your use of our site shall not exceed the amount you paid for the product(s) in question.

8. General Provisions

8.1 Governing Law

These terms are governed by English law. Any disputes will be resolved in the courts of England and Wales.

8.2 Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

8.3 Contact Information

For questions about these terms:

Sports Gear Store
50 Eyre Ln
Sheffield, GB S2G 3CF
Email: [email protected]